AI Agents & Workflow Automation
AI agents that do the routine work, and ask before the decisions.
AIS designs AI agents that complete multi-step processes across your systems using approved tools only, with people approving exceptions and decisions.
The agent uses approved tools only; people approve exceptions.
The challenge
Why it matters
Many processes are a chain of routine steps across several systems: read a request, look something up, update a record, notify someone.
Scripts break when inputs vary, and people end up doing the glue work by hand.
What it does
What AI Agents & Workflow Automation can help with
Multi-step processes
Agents work through a process from start to finish, step by step.
Approved tools only
Agents can only use the systems and actions you allow.
Human approvals
Decisions and exceptions go to people, with the context they need.
Audit trail
Every action is logged: what was done, when and why.
Error handling
When something is unclear, the agent stops and asks.
Monitoring
See runs, approvals and outcomes in one place.
How it works
AI Agents & Workflow Automation, step by step
- TriggerA new request, document or event starts the run.
- GatherThe agent reads the data it needs from approved sources.
- ActIt completes routine steps with approved tools only.
- Human reviewApproveExceptions and decisions go to the right person.
- CompleteResults are recorded, with a full audit trail.
Integrations
Connected to the systems you run
AIS integrates with what you already use rather than adding another system to maintain.
- ERP and finance systems
- CRM systems
- Ticketing and service desks
- Email and chat tools
- Internal APIs
Enterprise AI
Related solutions
- Intelligent Document ProcessingOCR, classification, extraction, validation and routing of business documents.Learn more
- AI Reporting & AnalyticsTrends, anomalies, forecasts and management summaries from your data.Learn more
- Enterprise Knowledge AssistantsAnswers from your approved policies, manuals and contracts, with sources.Learn more